Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit thesimonshi.com and related pages, products, or services (collectively, the “Site”). By using the Site, you agree to this Policy. If you do not agree, please discontinue use.

1. Who We Are

The Site is owned and operated by Simon Shi (the “Company,” “we,” “our,” or “us”). We provide triathlon coaching, digital content, and related services.

2. Scope

This Policy applies to personal information processed in connection with the Site, coaching programs, newsletters, courses, and any other online services that link to it.

3. Data We Collect

A. Personal Information You Provide

• Identifiers & Contact Data: name, email address, phone (optional), social handles.
• Account & Communication Data: messages, inquiries, coaching intake forms, preferences.
• Transaction Data: purchase history, billing details (processed by payment providers; we do not store full card numbers).
• User-Generated Content: comments, testimonials, submissions, forms, survey responses.
• Health/Training Context (optional): information you choose to share about goals, training history, or relevant medical clearances to tailor coaching. Do not share sensitive medical details you’re not comfortable providing.

B. Information Collected Automatically

• Device & Usage Data: IP address, browser type, device identifiers, pages viewed, time on page, referring/exit pages, and general location derived from IP.
• Cookies & Similar Technologies: identifiers that help recognize your browser or device and remember preferences. See Section 7.

C. Information from Third Parties

• Payment Processors: confirmation of payment, last 4 digits of card, transaction status (no full card storage by us).
• Analytics/Ad Partners: aggregated metrics, audience insights.
• Social Platforms: when you interact with embedded content or log in via third parties.

4. Sources of Personal Information

We collect information directly from you, automatically via your device/browser, and from service providers (e.g., analytics, email, payment, or scheduling tools).

5. How We Use Personal Information

• Provide, operate, and improve the Site, coaching, and digital offerings.
• Respond to inquiries and deliver customer support.
• Personalize content and coaching recommendations you request.
• Process transactions, prevent fraud, and maintain security.
• Send administrative messages (receipts, service updates).
• Send optional newsletters or promotions (you can opt out anytime).
• Comply with legal obligations and enforce our Terms.

For visitors in the EEA/UK: Our legal bases include performance of a contract, legitimate interests (e.g., site security, improvement, audience measurement), consent (where required), and compliance with legal obligations.

6. When We Share Information

We do not sell your personal information. We may share:

• Service Providers/Processors: hosting, analytics (e.g., Google Analytics), email delivery, payment processing (e.g., Stripe/PayPal), scheduling, customer support.
• Business Transfers: in connection with a merger, acquisition, or asset sale.
• Legal & Safety: to comply with law, lawful requests, or protect rights, safety, and security.
• With Your Direction: when you ask us to share or consent to integrations.

13. Your Privacy Rights

B. U.S. State Rights (e.g., CA, CO, CT, UT, VA)

Depending on your state, you may have rights to: (i) know/access, (ii) correct, (iii) delete, (iv) portability, and (v) opt out of sales or sharing for targeted advertising. We do not knowingly sell personal information. To exercise rights or appeal a decision, contact us at simon@thesimonshi.com.

16. Contact Us

Questions or requests? Email us at simon@thesimonshi.com.